Support
How can we help?
Find quick answers below. If something still feels off, send us a note with the app version and what you expected to happen.
Email supportCheck from Photos
Open Check, choose an image or short video, and keep Slop open until the submission is accepted. Processing continues after you leave the app.
Share a social post
In a supported Instagram, TikTok, X, or Facebook post, open Share, choose the iOS share sheet, then select Slop. Private, unavailable, text-only, or unsupported posts may not resolve.
Understand a result
A score is an additional signal—not proof. Lower scores are labeled likely authentic, middle scores inconclusive, and higher scores likely AI-generated.
Notifications
Slop only uses push notifications to tell you when an analysis finishes or fails. You can change permission in iOS Settings at any time.
When a scan fails
Check your connection and try the same submission again. Slop reuses its submission identifier when it can, so a lost response does not intentionally create a second job. Provider outages, inaccessible posts, file limits, and unsupported media can still produce a terminal failure. Failed terminal analyses do not count as delivered results.
Plans and purchases
Open You to explore plans, restore an existing purchase, or open Apple's subscription manager to change or cancel. Slop Plus and Slop Pro renew weekly through Apple. If a purchase succeeds but the plan does not update, use Restore Purchases with the same Apple Account, then contact us if it still does not appear.
Privacy and account control
Delete an individual terminal scan from History. To delete your whole account, first manage or cancel any Apple subscription, then open You, choose Delete Account, and confirm. Account deletion does not cancel or refund an Apple subscription. See the account deletion guide, Privacy Policy, and Terms of Service.
Direct support